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The ServiceCenter is the central place to go whether you have a question about studying in general, or if you are seeking advice about your studies. Whether you are a student, a prospective student or a guest at Leibniz University Hannover, feel free to come and benefit from the range of services provided there. In the ServiceCenter you will find employees from various university institutions who will be glad to answer your questions and help you to adjust to the student life routines at our university.

Central Student Services can only be accessed electronically beginning Mach 13th

Dear Sir or Madam,
Dear students of Leibniz University Hannover,

Due to the current situation concerning the Coronavirus SARS-CoV-2 the Studentservices of Leibniz University Hannover – that is the ServiceHotline as well as all subordinated offices such as the admission office, the examination office and the student advisory office – will be reachable exclusively via phone or email.

The ServiceCenter, the Examination Office, the Admissions Office, the Student Advisory Services and the International Office will temporarily be closed for personal contacts starting March 13th.

Servicecenter/Servicehotline: Please contact us by email or by phone (0511 762 2020, Mon-Thu 9:00 a.m. to 5:00 p.m.) if you have any questions about student and academic matters concerning student administration, LeibnizCard, admissions office and examination office.

Central Student Advisory Service: If you have any questions or problems relating to your studies, you can contact the Central Student Advisory Service at or by phone 0511 762 5580 (Mon-Fri 9 a.m.-4 p.m.).

Studentenwerk: Current information on the office hours of the Studentenwerk (BAföG and housing administration) can be found at (German only)

International Office: If you have any questions, please contact the respective employee of the international office For general inquiries, please contact the following email address: or phone: 0511-762 2548.

Please note that for direct contact the services may have changed office hours and kindly understand that limitations and delays may occur.

We will inform you as soon as the above-mentioned offices are open again.

You will also find further regularly updated information about the current situation under

Thank you for your understanding and kind regards
Your Student and Academic Matters Team

Information on Contact to the Academic Examination Office

If you have any questions or problems relating to examination matters in the diploma, bachelor's and master’s degree programs, as well as master’s degree programs, you can contact the staff at the Academic Examination Office during telephone office hours from Monday to Friday from 9:00 a.m. to 12:00 p.m. 0511-762 2020.

Outside of office hours, you are asked to contact the Academic Examination Office directly by email or via

Due to the high number of incoming emails, there are unfortunately long delays in answering your request. We therefore ask for your indulgence for the delayed response. If you have any further questions, please do not send another e-mail, but give your telephone number where you can be reached. A call back will be made as soon as possible to clarify your concern.


Monday to Thursday 10:00 to 17:00
Friday and before public holidays 10:00 to 15:00


  • Examination Office ("Akademisches Prüfungsamt")

    Monday to Wednesday 12:30 to 17:00*
    Thursday 12:30 to 14:00 and 16:00 to 17:00*
    Friday 10:00 to 15:00*

    *Please Note

    The staff in the ServiceCenter are only for general information and services.
    You can reach staff members for course specific requests in the corresponding rooms from
    Monday till Wednesday 10h - 12:30h
    Thursday 10h - 12:30h and 14h - 16h 

  • International application (“Team admissions” for applicants/students from outside the EU)

    Monday, Wednesday, Friday 10:00 to 14:00
    Tuesday and Thursday 13:00 to 17:00

    Please note that in the case of absence of employees, shortened opening hours may occur. Please inform yourself via service hotline.

  • Admissions Office (for applicants/students from Germany and EU countries)

    Monday to Thursday 10:00 to 17:00
    Friday and before bank holidays 10:00 to 15:00

    Please note that in the case of absence of employees, shortened opening hours may occur. Please inform yourself via service hotline.

  • Studentenwerk (StwH) - here BAföG office

    Monday to Thursday 10:00 to 17:00
    Fridays and before public holidays 10:00 to 15:00

  • International Office - advice and information on studying abroad

    Consultation (without appointment) about studying abroad, funding opportunities, exchange programmes and partner universities.

    During the lecture period:
    Tuesday, Thursday 11:00 to 13:00
    Wednesday 10:00 to 12:00 

    During the semester break:
    Wednesday 10:00 to 12:00

  • International Office - advice and information for international students

    Consultation for international students
    (e.g., financing, visa issues, housing, etc.):

    Monday 11:00 - 13:00
    Wednesday 14:00 - 16:00
    (Attention: in the lecture-free time only Wednesday 14:00 - 16:00)
    Payments for events:

    Monday 13:00 - 14:00
    Thursday 14:00 - 16:00 (only in the lecture time)
    Consultation for "ERASMUS + Incomings" and exchange students:

    Thursday 11:00 - 13:00

  • Central Student Advisory Service (ZSB)

    Preliminary information in the Infothek (ServiceCenter):
    Monday to Friday 10:00 to 12:30 

    Drop-in consultation:
    Thursday 14:30 to 17:00
    (Registration for the consultation via ServiceCenter)

    You can get individual one-to-one consultation appointments in the Infothek (ServiceCenter) or via service hotline.

  • Infothek

    Monday to Thursday 10:00 to 17:00
    Friday and before public holidays 10:00 to 15:00

  • Leibniz Language Centre

    During the lecture period:
    Monday 14:00 to 16:00

    During the semester break:
    Monday 14:00 to 16:00

  • Centre for Quality Enhancement in Teaching and Learning (ZQS)

    Career Service:
    Monday 14:00 to 15:30

    Learning Workshop (ZfSK):
    Tuesday 14:00 to 15:30

    Writing Workshop (ZfSK):
    Wednesday 14:00 to 15:30

    Career Orientation for International Students (Career Service):
    Tuesday 13:00 to 14:00


The ServiceCenter is located in the main building of the Leibniz University Hannover, the Welfenschloss. The ServiceCenter connects on the level 01 directly to the atrium ("Lichthof"). Due to its central location, you can easily reach it via the main entrance.

A description of how to get to the main building by car and bus / train can be found here.

A location plan of the university can be found in the location finder ("Standortfinder").

Contact details of the ServiceCenter

Gottfried Wilhelm Leibniz
University Hannover
Welfengarten 1

30167 Hannover

Tel. +49 511 762 - 2020 (Service hotline)
Fax +49 511 762 - 19385