Course Content and Methodology

Course Content and Methodology

The course focusses on four thematic modules. Each unit offers a balance between conceptual learning and practice oriented training, management skills as well as soft skills.

Module 1 – Internationalisation: Concepts, Systems and Actors


Systems and Processes of Higher Education at National, Regional and Interregional Levels


Concepts and Implications of Internationalisation


Internationalisation Strategies

Module 2 – Competences and Key Tasks of an International Office (IO)


Structures and Tasks of an International Office


Internationalisation of Research


Internationalisation at Home


Academic Mobility and Partnerships


Marketing and Recruitment

Module 3 – Soft Skills


Intercultural Communication


Conflict Management

Module 4 – Management Skills


Project Management


Change Management


The programme consists of three workshops and a project work. Although the first module is mainly conceptually driven, the training course will methodologically focus on the practical experience of internationalisation. Participants will learn about examples of “good practice” from different countries all over the world, and then apply the acquired knowledge on their own institutions of higher education. Entering into this international dialogue will improve and train their management and intercultural skills, and enhance their awareness and knowledge about developments in internationalisation processes. Additionally, participants will have the opportunity to establish partnerships worldwide.


The key tool that enables the participants to learn and work practice-oriented, while keeping in mind the individual and institutional goals, is the development of a Personal Action Plan (PAP). This will help them to define their own specific goals, develop a roadmap, set their own milestones, and keep record of their tasks and interaction with other participants.

The participants will be continuously advised and accompanied during the learning process by the experts to guarantee the most individual-tailored training. Shortly after their selection, the participants will receive reading and working material. This initial material aims at providing an insight in conceptual issues, as well as fostering the reflection on the individual/institutional status quo and the PAP.